David Hayden

With over 20 years of experience in hospitality, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.

David Hayden
WHO IS DAVID HAYDEN?

Hospitality consultant

David Hayden has over 20 years of experience in the hospitality industry.

Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate competitors.

David is the author of the book Tips²: Tips For Improving Your Tips and a regular restaurant industry blogger.

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Lessons

How to motivate young servers
Intermediate
5m 36s

How to motivate young servers


Instructor
David Hayden
David Hayden
How servers can prepare for a shift
4m 20s

How servers can prepare for a shift


Instructor
David Hayden
David Hayden
How servers can set priorities
5m 28s

How servers can set priorities


Instructor
David Hayden
David Hayden
How to properly pace courses as a server
4m 38s

How to properly pace courses as a server


Instructor
David Hayden
David Hayden
How to look like a pro server
4m 48s

How to look like a pro server


Instructor
David Hayden
David Hayden
The 4 key times of the dining experience
7m 52s

The 4 key times of the dining experience


Instructor
David Hayden
David Hayden
How to keep coffee hot for longer
41s

How to keep coffee hot for longer


Instructor
David Hayden
David Hayden
How to prevent steaks being sent back
1m 48s

How to prevent steaks being sent back


Instructor
David Hayden
David Hayden
How to present the bill
1m 16s

How to present the bill


Instructor
David Hayden
David Hayden