This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
How servers can set priorities
Learning how to set priorities on shift is the difference between working harder and working smarter. When you learn how to prioritize according to the needs of...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Learning how to set priorities on shift is the difference between working harder and working smarter. When you learn how to prioritize according to the needs of your guests, you accentuate the focus on improving their experience – anything that falls outside of that is secondary.
In this online lesson, restaurant consultant David Hayden explains the importance of setting priorities – to help you stress less and up your service game.
What you'll learn in the How servers can set priorities lesson
- How to set priorities according to your guests’ needs
- How to use the Urgent/Important Matrix to prioritize needs
Instructor
David Hayden has over 20 years of experience in the hospitality industry. Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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