The learning and performance intelligence platform built for hospitality
Onboard new starters faster, keep standards consistent across every property, and prove your training is working. Typsy gives teams access to 2,000+ short video lessons led by world champions, award-winning operators, and hospitality specialists, with support across 40+ languages. ReviewLearn reads guest reviews and automatically matches performance issues to relevant training for managers to review and assign. Trusted across 5,000+ locations by Accor, Radisson, and Wyndham.
Trusted by leading hospitality brands across 5,000+ locations.
Hospitality training that improves real-world performance – and proves it.
Visibility alone doesn't improve performance. Action does.
Typsy connects guest feedback, team capability, and operational standards, helping managers see where performance is slipping, direct the right action, and measure what changes.
See what's happening
Find recurring performance issues in guest feedback.
Understand what it means
Pinpoint the root cause by role, department, and location.
Take action
Get the right video lesson or guidance to the right people, without disrupting operations.
Prove it worked
Track what's changed across teams and locations.
Stop leaving consistency to chance. Build repeatable performance.
Hospitality training tools built for daily operations.
Spot issues, take action, and improve performance – without adding complexity to your operations.
ReviewLearn turns guest feedback into clear action. It automatically matches recurring performance issues to the right training by department, role, and location. Managers review the matches and assign the relevant training to their teams, helping prevent the same issues from affecting more guests.
Your standards already exist – but they're hard to apply in the moment. Upload your SOPs, PDFs and internal content, and turn them into simple, accessible guidance your teams can apply in the moments that matter.
Make learning accessible in the languages your teams use. Remove language barriers so every person can understand what good performance looks like and take the right action with confidence.
Get the right learning to the right people by role, onboarding stage or performance need – without manual coordination.
Give teams short video lessons and guidance on any device, so they can build capability in real working moments.
See performance, capability and engagement trends across every team and location, and know where to act next.
Explore expert-led hospitality video courses
Browse a selection of our short online hospitality courses led by world champions, award-winning operators, and hospitality specialists.
Typsy supports organizations responsible for consistent standards across roles, locations, and guest experiences.
Success stories from the heart of hospitality.
A global platform helping hospitality teams build capability, improve consistency and strengthen performance.
Ready to turn hospitality training into stronger performance?
See how Typsy can help you onboard teams, standardize performance, and improve the guest experience across every location.
