SmartCards – Turn SOPs into action

Trusted by leading hospitality brands across 5,000+ locations.

✦ KEY PRODUCT OUTCOMES

Make operational knowledge easier to apply

Move essential information out of long documents and into clear guidance teams can act on.

Restaurant manager coaching a team member using guest feedback to improve hospitality performance

Give teams clearer direction

Turn dense documents into concise guidance focused on what staff need to know.

Reduce repeated explanations

Give teams a consistent source of information instead of relying on manager reminders.

Reach the right people

Assign guidance by role or department, so each team receives what matters to their work.

Make follow-through visible

Track completions and acknowledgements to see where action is still needed.

Hospitality team delivering consistent guest experiences through continuous performance improvement

SMARTCARDS BETA

Put your first SmartCard to work

Turn an eligible operational document into clear guidance your team can complete through Typsy.

TRY SMARTCARDS BETA

HOW IT WORKS

Turn a document into team action.

Upload an eligible document

Add an SOP, policy, or operational document to your organization’s private content library.

Generate a SmartCard draft

SmartCards uses AI to turn the source material into concise, interactive guidance for you to review.

Review and publish

Check the generated content, make any available refinements, and publish it when it is ready.

Assign and track

Assign the SmartCard by role or department, then track completions and acknowledgements through Typsy.

Key features

What you can do in SmartCards Beta

These capabilities are available now, giving managers a clear way to turn operational documents into guidance teams can complete through Typsy.

What's coming next: We’re developing greater editing and branding control, expanded language support, improved AI corrections, and the ability to generate multiple SmartCards from larger documents. Planned features and timing may change as the beta develops.

AI-generated SmartCard drafts

Upload an eligible SOP or operational document and generate a review-ready SmartCard draft.

Private content library

Store and manage your organization’s source documents securely within Typsy.

Review before publishing

Check and refine the generated content before making it available to your team.

Assign by role or department

Use Assign training to send each SmartCard to the right people.

Track completion

See who has completed each SmartCard and acknowledged key information.

OPERATIONAL IMPACT

Built for clearer operational follow-through

SmartCards helps move essential information out of static documents and into a format managers can assign, teams can complete, and organizations can track.

Clearer

Operational guidance for teams

Trackable

Completions and acknowledgements

Consistent

Information assigned by role or department

TESTIMONIALS

Success stories from the heart of hospitality

Better staff performance boosted guest feedback and promotions. Typsy is user-friendly, accessible anytime, anywhere, and the training is simple to grasp, making it easy for our staff to improve.

Meredani Sovagusu

Human Resources & Training Officer

Typsy is one of the best innovative digital learning platforms—so easy to use, with multiple language options and engaging visuals that keep our staff excited to learn. Our GRI and experience scores have improved.

Deepti Mahajan

Director of Training

Working with the team at Typsy we were able to develop an engaging, efficient & informative induction experience. Feedback from stakeholders throughout the business, and our casual workforce was extremely positive.