ReviewLearn | Turn Guest Feedback into Action

TRUSTED BY FORWARD-THINKING HOSPITALITY BRANDS WORLDWIDE.

Guest feedback is everywhere but action is manual and inconsistent

Teams spend hours analyzing reviews instead of fixing issues

Training isn't connected to real performance gaps

Problems repeat because nothing closes the loop

✦ KEY PRODUCT OUTCOMES

From insight to action

ReviewLearn turns guest feedback into clear, prioritized actions your teams can complete.

Restaurant manager using guest feedback to coach a team member and improve guest experience

Turn guest feedback into clear action

Know exactly what to fix, not just what’s being said.

Identify where performance is slipping

Surface the issues impacting guest experience across locations.

Focus teams on what matters most

Cut through the noise so managers know exactly where to focus – without spending hours analysing data.

Deliver the right actions to the right teams

Target the right departments and roles with what they need to improve.

Hospitality team collaborating during service to turn guest feedback into better operational performance

REVIEWLEARN

Only on Typsy

Turn every guest review into your next action.

GET STARTED

HOW IT WORKS

Turn feedback into action in three simple steps

Capture feedback

Upload guest reviews directly into ReviewLearn.

Identify what to fix

AI breaks feedback into issues, filters what's trainable, and prioritizes what matters most. No manual analysis.

Take action

Assign targeted training and actions to the right teams to fix issues quickly.

Key features

From insight to action

ReviewLearn turns guest feedback into clear, prioritized actions your teams can complete.

Simple data input

Upload reviews quickly and easily.

AI-powered prioritization

Automatically identify what’s trainable and what matters most – no manual analysis.

Targeted team alignment

Direct actions and training to the right departments, roles, or individuals.

High-impact recommendations

Short, targeted lessons and actions matched directly to specific feedback.

Clear next steps

Know exactly what to do next and assign it instantly.

Track improvements over time

See how actions translate into measurable improvements in guest feedback scores loop closed.

Proven impact

Properties using ReviewLearn outperform benchmark

Trusted by leading hospitality groups worldwide

Hospitality team improving guest experience through continuous performance insights and clear actions

83%

Of properties

Exceeded guest service benchmarks after using ReviewLearn

+11.9pts

Uplift

Up to +11.9 point uplift in guest experience scores achieved

100%

Positive variance

All ReviewLearn properties showed positive variance vs benchmark

TESTIMONIALS

Success stories from the heart of hospitality

Better staff performance boosted guest feedback and promotions. Typsy is user-friendly, accessible anytime, anywhere, and the training is simple to grasp, making it easy for our staff to improve.

Meredani Sovagusu

Human Resources & Training Officer

Typsy is one of the best innovative digital learning platforms—so easy to use, with multiple language options and engaging visuals that keep our staff excited to learn. Our GRI and experience scores have improved.

Deepti Mahajan

Director of Training

Working with the team at Typsy we were able to develop an engaging, efficient & informative induction experience. Feedback from stakeholders throughout the business, and our casual workforce was extremely positive.