Workplace bullying and harassment
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This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Workplace bullying and harassment

Learn about workplace bullying and harassment, two issues prevalent in the hospitality industry.

Beginner

36m 56s12 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

Instructor
Juliette Gust
Juliette Gust

This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Contribute to protecting individuals from harm
Deal with challenging people
Ensure safety in hospitality establishment
Promote inclusion

Course details

Chef, waiter, barista, or manager, no matter what your role, workplace bullying and harassment are sadly rising issues affecting hospitality staff. Therefore, learning about the issues and what you can do if you are a victim or witness can not only help make your workplace safer for everyone but help prevent these issues from occurring in the first place.

In this online course founder and president of Ethics Suite, Juliette Gust, will help you better understand the issues of workplace harassment and bullying, what to do if you are a victim or witness, and potential consequences for perpetrators.

This online course provides information on what’s generally considered best practice across the industry, but if your workplace has its own policy in place, then make sure you adhere to that.

What you'll learn in the Workplace bullying and harassment course

  • Introduction to harassment and bullying
  • Rights and responsibilities of employees and managers in workplace conduct
  • What is (and what isn’t) considered workplace bullying
  • What is workplace harassment & discrimination
  • Understanding sexual harassment in hospitality
  • Where and when workplace bullying and harassment can occur
  • The impact of bullying, harassment and discrimination on individuals and organizations
  • What to do if you’re the victim of or witness to bullying or harassment
  • Understanding victimization and gossip
  • Potential consequences of engaging in unacceptable workplace conduct

Who the Workplace bullying and harassment course is for

This online course will help those seeking further information and a better an understanding of workplace bullying and harassment so they can help thier workplace become a safer, employee-friendly space.

Course content

12 lessons · 36m 56s total · 1 hands-on activity

Course instructor

Juliette Gust
Juliette GustFounder and President of Ethics Suite

Juliette Gust is the founder and president of Ethics Suite, a company that helps businesses identify, investigate and resolve alleged wrongdoings at their organization, such as workplace harassment and bullying, fraud, and misconduct, by providing a...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

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Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.