Workplace bullying and harassment
Learn about workplace bullying and harassment, two issues prevalent in the hospitality industry.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Chef, waiter, barista, or manager, no matter what your role, workplace bullying and harassment are sadly rising issues affecting hospitality staff. Therefore, learning about the issues and what you can do if you are a victim or witness can not only help make your workplace safer for everyone but help prevent these issues from occurring in the first place.
In this online course founder and president of Ethics Suite, Juliette Gust, will help you better understand the issues of workplace harassment and bullying, what to do if you are a victim or witness, and potential consequences for perpetrators.
This online course provides information on what’s generally considered best practice across the industry, but if your workplace has its own policy in place, then make sure you adhere to that.
What you'll learn in the Workplace bullying and harassment course
- Introduction to harassment and bullying
- Rights and responsibilities of employees and managers in workplace conduct
- What is (and what isn’t) considered workplace bullying
- What is workplace harassment & discrimination
- Understanding sexual harassment in hospitality
- Where and when workplace bullying and harassment can occur
- The impact of bullying, harassment and discrimination on individuals and organizations
- What to do if you’re the victim of or witness to bullying or harassment
- Understanding victimization and gossip
- Potential consequences of engaging in unacceptable workplace conduct
Who the Workplace bullying and harassment course is for
This online course will help those seeking further information and a better an understanding of workplace bullying and harassment so they can help thier workplace become a safer, employee-friendly space.
Course content
12 lessons · 36m 56s total · 1 hands-on activity
Course instructor

Juliette Gust is the founder and president of Ethics Suite, a company that helps businesses identify, investigate and resolve alleged wrongdoings at their organization, such as workplace harassment and bullying, fraud, and misconduct, by providing a...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.



