Make capability show up in the moments that matter

Training does not fail because of content. It fails because it sits outside the work. Typsy embeds learning into daily operations – so your teams know what to do, when it counts, and standards hold without pulling anyone away from the floor.

Hospitality manager welcoming a new team member to support workforce capability and operational readiness
Trusted by leading hospitality groups worldwide.

From training that exists to performance that shows up.

Before Typsy
Training gets de-prioritized when work gets busy
Managers repeat the same instructions over and over
No clear view of who's ready and who isn't
SOPs are disconnected from real execution
Guest issues repeat because nothing changes
With Typsy
Learning reaches the right people automatically
Built into real workflows, not bolted on
Managers guide performance instead of chasing training
Clear visibility into capability across every location
Knowledge is accessible when it’s needed
Standards hold – regardless of team, role, or region
Hospitality professional using the Typsy learning operations platform on a mobile device
WHAT TYPSY DOES

This is how learning becomes operational.

ReviewLearn recommends role-based actions based on guest feedback and hospitality performance insights
ReviewLearn

Identify where performance is breaking automatically

Identifies patterns in guest feedback and shows exactly where performance is breaking.

Why it matters:
Stop reacting to issues without direction
Focus teams on what actually impacts guest experience
Close the gap faster between issue and action
USE CASE

If multiple reviews highlight service issues, ReviewLearn flags the pattern and connects it to the right action for the right teams so the issue gets fixed instead of repeated.

EXPLORE REVIEWLEARN
Typsy Assign Training helps managers assign learning by department, team, role or individual
Training Delivery

Get every new hire ready without manual coordination

Automates onboarding and role-specific learning with clear expectations and deadlines.

Why it matters:
Remove manual coordination from managers
Get new hires ready faster
Ensure consistent standards across teams
USE CASE

Every new hire follows a clear, consistent path, so performance does not depend on who happened to train them that day.

EXPLORE HOW WE GET LEARNING TO THE RIGHT PEOPLE
Activities dashboard tracking assigned learning progress, completion rates and team engagement
Activities

Move from knowledge to execution

Reinforces learning through practical activities tied to real responsibilities.

Why it matters:
Move from knowledge to execution
Build confidence in real scenarios
Ensure training actually changes behavior
EXPLORE ACITIVITIES
Typsy mobile app giving hospitality teams access to assigned learning and workplace activities
Mobile App Access

Training that reaches teams wherever work happens

Gives teams instant access to training on iOS and Android devices, so they can learn wherever work happens.

Why it matters:
No need to step away from work
Reach frontline and corporate teams alike
Increase engagement without disruption
USE CASE

Teams complete short lessons during natural downtime instead of being pulled away from responsibilities.

Upload hospitality documents and videos to create custom operational learning content
Custom Content

Upload once. Deploy everywhere. No variation.

Centralizes your SOPs, brand standards, and internal training knowledge in one platform.

Why it matters:
Standardize performance across locations
Avoid expensive content creation
Keep everything consistent and accessible
USE CASE

Upload SOPs once – deploy them everywhere, without variation.

EXPLORE CUSTOM CONTENT
Typsy AI converts hospitality SOPs and operational documents into ready-to-use learning content
SmartCards✦ Coming soon

SOPs your team can actually use in the moment

Turns SOPs into fast, practical guidance teams can use in real time.

Why it matters:
Make knowledge usable instantly
Reduce reliance on memory or managers
Reinforce standards during execution
EXPLORE SMARTCARDS

What changes when learning is built into operations

Hotel receptionist building workforce capability through learning embedded in everyday operations

30%
Staff turnover reduction
50%
Onboarding time reduction
50%
Training admin time saving
40%
Fewer negative reviews via ReviewLearn

What our customers say

See how hospitality owners and operators use Typsy to improve operational consistency, strengthen workforce capability, and deliver measurable business outcomes across every property.

Better staff performance boosted guest feedback and promotions. Typsy is user-friendly, accessible anytime, anywhere, and the training is simple to grasp, making it easy for our staff to improve.
Meredani Sovagusu
Meredani Sovagusu
Human Resources & Training Officer
Outrigger resorts logo
Typsy is one of the best innovative digital learning platforms—so easy to use, with multiple language options and engaging visuals that keep our staff excited to learn. Our GRI and experience scores have improved.
Deepti Mahajan
Deepti Mahajan
Director of Training
Accor hotels group logo