How to look like a pro server
Polishing your customer service game means thinking of yourself as an industry professional and presenting yourself as such. If you carry yourself like a pro,...
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Polishing your customer service game means thinking of yourself as an industry professional and presenting yourself as such. If you carry yourself like a pro, guests will see you as a pro! It can be easy to slip up during service when you’re rushed or overwhelmed, which is why it’s important to pay attention to the little things that will help you stay on the ball and keep your customer service at its best throughout a shift.
In this online lesson, restaurant consultant David Hayden shares his tips to help you excel as a server.
What you'll learn in the How to look like a pro server lesson
- How to be a great server
- Tips for presenting yourself as a professional in a restaurant
Instructor

David Hayden has over 20 years of experience in the hospitality industry. Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.






