This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Time management for servers
Learn how to manage your time and prioritize tasks as a server with help from restaurant consultant David Hayden in this online hospitality course.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Part of what makes working in the hospitality industry so exciting and rewarding is how fast paced it is. As a server, you have to learn to manage your time well so that you can stay stress-free on the restaurant floor and provide your guests with seamless, wonderful dining experiences.
Restaurant consultant David Hayden has worked in hospitality for over 20 years. He has a wealth of experience in customer service and now conducts training programs for restaurant servers and managers.
In this online course, he shares his tips for sharpening up your service skills and being a pro on the restaurant floor, by managing your time better and setting priorities on shift.
What you will learn in the Time management for servers course
- How servers can prepare for a shift
- How servers can set priorities on shift
- The four key times of the dining experience
- How to properly pace courses for your guests
- What to do when you are double or triple sat
- How to look like a pro server on the restaurant floor
- How to present the bill and take payment efficiently
Who the Time management for servers course is for
Servers, skill up with help from the experts and master the art of exceptional, professional customer service!
Course content
7 lessons · 32m 32s total · 1 hands-on activity
Course instructor
David Hayden has over 20 years of experience in the hospitality industry. Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
