This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
How to introduce servers to selling
When you’re training restaurant servers as a manager, you of course have to teach them about sales. But if your team is predominantly young, you might run into...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
When you're training restaurant servers as a manager, you of course have to teach them about sales. But if your team is predominantly young, you might run into a bit of trouble trying to motivate them to focus on the upsell.
In this online lesson, hospitality consultant David Hayden explains how to effectively introduce millennials to the sales side of customer service.
What you'll learn in the How to introduce servers to selling lesson
- Teaching servers to sell without feeling manipulative
- Positive sales techniques for servers
Instructor
David Hayden has over 20 years of experience in the hospitality industry. Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate...
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