This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Teaching servers to close a sale
Teaching your servers traditional sales techniques is a great way to boost their confidence on the floor and help them make better, stronger sales. But these...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Teaching your servers traditional sales techniques is a great way to boost their confidence on the floor and help them make better, stronger sales. But these techniques should be offered as a tool to help them improve their customer service - not as a mandated way to communicate with customers.
In this online lesson, hospitality consultant David Hayden shares his favorite, tried and tested ways to close a restaurant sale.
What you'll learn in the Teaching servers to close a sale lesson
- How to teach your servers to close a sale in a restaurant
- Classic sales techniques - the tie down and inverted tie down, the assumptive close, selling in pairs and trios, and the puppy dog close
Instructor
David Hayden has over 20 years of experience in the hospitality industry. Now, as president of Hospitality Formula Consulting, he conducts training programs for servers and managers and helps small businesses compete with larger corporate...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
