Amanda Stevens
Amanda Stevens is a highly awarded customer service consultant, helping some of the world's biggest brands to build powerful connections with customers.
Author, Speaker & Customer Experience Expert
Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners powerful strategies for connecting with their customers.
Armed with a double degree in consumer psychology and marketing, Amanda has consulted with some of the world's biggest brands, including Lend Lease, Microsoft, and Procter and Gamble. She has also presented at over 700 conferences across 14 countries, mesmerizing audiences with memorable storytelling and actionable insights.
As a former Young Australian of the Year and a recipient of Australia's Centenary Medal for Business Innovation, Amanda is passionate about sharing her expertise to empower emerging customer service stars.
To reach Amanda and keep up with her latest adventures, check out her website.
Hospitality insights that turn signals into action.
See how Typsy helps hospitality teams improve performance across every role, team and location – because every experience counts.
