Creating memorable first impressions
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Creating memorable first impressions

In this online lesson led by Amanda Stevens, you'll learn how to create a memorable first impression for your customers.

Beginner

4m 36sCustomer service essentials

Instructor
Amanda Stevens
Amanda Stevens

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Helping the best teams succeed, from new startups to big companies.
Diversey
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

First impressions can be incredibly powerful, especially in a customer service environment. That's why it's so important to feel confident that you're setting a positive tone in every interaction you have with your customers. In this online lesson, Amanda Stevens will give you tips for creating a memorable first impression.

What you'll learn in the Creating memorable first impressions lesson

  • Why first impressions matter
  • Five tips to create a memorable first impression

Instructor

Amanda Stevens
Amanda StevensAuthor, Speaker & Customer Experience Expert

Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners...

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Why learn on Typsy?

01
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02
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Learn from industry professionals who understand real service.

03
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04
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