This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
What makes great customer service?
In this online lesson led by Amanda Stevens, you'll learn what makes great custom service.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Customer service includes any interaction you have with a customer - no matter the industry, and whether you're talking to them in-person, online, or on the phone. But what's the difference between 'good' customer service and 'exceptional' service? Amanda Stevens is here to explain.
What you'll learn in this lesson, What makes great customer service?
- The meaning of great customer service
- The difference between average and extraordinary customer service
- The awesome benefits of great customer service
Instructor
Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
