Welcome - Customer service essentials
In this online lesson led by Amanda Stevens, you'll get an introductory overview of the Customer service essentials course.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Welcome to Customer service essentials!
In this course, you'll discover key skills for delivering an exceptional customer experience.
Ready to begin?
Instructor

Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.













