Welcome - Customer service essentials
All PlansIncluded on all plans
View full course

This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Welcome - Customer service essentials

In this online lesson led by Amanda Stevens, you'll get an introductory overview of the Customer service essentials course.

1m 29sCustomer service essentials

Instructor
Amanda Stevens
Amanda Stevens

Backed by industry leaders

Helping the best teams succeed, from new startups to big companies.
Diversey
EarthCheck

This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

Welcome to Customer service essentials!

In this course, you'll discover key skills for delivering an exceptional customer experience.

Ready to begin?

Instructor

Amanda Stevens
Amanda StevensAuthor, Speaker & Customer Experience Expert

Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners...

View full profile

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.