This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Customer service on the phone
In this online lesson led by Amanda Stevens, you'll learn how to deliver exceptional customer service over the phone.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Exceptional customer service isn't just limited to in-person interactions. To create an exceptional experience from start to end, you also need to be able to deliver great service over the phone. In this online lesson, Customer service on the phone, you'll discover how to translate your customer service skills to phone calls.
What you'll learn in the Customer service on the phone lesson
- How to be engaging and helpful to customers on the phone
Instructor
Amanda Stevens is a renowned thought leader, customer experience expert, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners...
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Give individuals clarity and teams a shared standard to follow.
