This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Taking payment and farewelling guests
Giving guests an enjoyable and memorable dining experience requires your full attention from when they walk into your venue until the moment they leave. This...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Giving guests an enjoyable and memorable dining experience requires your full attention from when they walk into your venue until the moment they leave.
This means that every interaction, including presenting the bill and saying goodbye, must be executed with care and professionalism. If you don’t stay on your game, the hard work you put in until that point will be wasted because your guests will remember only the disappointing end to their night.
Restaurant manager Brooke Adey shares her tips for taking payment and farewelling guests to leave a lasting impression that keeps customers coming back.
What you'll learn in the Taking payment and farewelling guests lesson
- How to present the bill to guests
- How to process payments
- Tips for saying goodbye to customers and leaving a great final impression
Instructor
Brooke Adey is a highly experienced professional in the hospitality and beverage industry, currently working as the State Sales Manager for Saint Wine in South Australia. With over 15 years of industry experience, Brooke has held pivotal roles such...
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Practical training designed for real hospitality moments.
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Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
