Jason James

Jason James is a partner and general manager at Austin's farm-to-table restaurant Odd Duck, where he looks after all aspects of service and is in charge of the restaurant's front of house team.

Jason James
WHO IS JASON JAMES?

General manager at Odd Duck

Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices.

As general manager, James oversees all aspects of service and leads the front-of-house team, ensuring every guest enjoys a seamless and memorable dining experience. His leadership style reflects a deep commitment to Southern hospitality, creating a warm and inviting atmosphere for all who walk through Odd Duck's doors.

Beyond his focus on guest satisfaction, James fosters a workplace culture centered on growth, positivity, and continuous improvement. His approach not only empowers his team but also drives the restaurant's commitment to excellence.

James's journey into the hospitality industry is one of grit and determination. Without formal training, he honed his craft through hard work at establishments like Z'Tejas Southwestern Grill and Barley Swine. His experience alongside Odd Duck's head chef, Bryce Gilmore, further solidified his expertise and passion for the industry.

Lessons

Understanding how to be a good server
2m 24s

Understanding how to be a good server


Instructor
Jason James
Jason James
Discovering what service means to you
4m 53s

Discovering what service means to you


Instructor
Jason James
Jason James
Staying humble in a service role
2m 50s

Staying humble in a service role


Instructor
Jason James
Jason James
Providing service with integrity
4m 32s

Providing service with integrity


Instructor
Jason James
Jason James
Pushing yourself as a server
4m 35s

Pushing yourself as a server


Instructor
Jason James
Jason James
Communicating properly with guests
1m 59s

Communicating properly with guests


Instructor
Jason James
Jason James
Improving your knowledge as a server
7m 10s

Improving your knowledge as a server


Instructor
Jason James
Jason James
Using teamwork in the restaurant
6m 3s

Using teamwork in the restaurant


Instructor
Jason James
Jason James
Taking pride in yourself as a server
4m 54s

Taking pride in yourself as a server


Instructor
Jason James
Jason James
How to think about dietary restrictions
6m 4s

How to think about dietary restrictions


Instructor
Jason James
Jason James
Common food allergies and restrictions
6m 33s

Common food allergies and restrictions


Instructor
Jason James
Jason James
How to ask about dietary restrictions
3m 39s

How to ask about dietary restrictions


Instructor
Jason James
Jason James
Offering service with a smile
1m 23s

Offering service with a smile


Instructor
Jason James
Jason James
Staying ahead as a restaurant server
4m 17s

Staying ahead as a restaurant server


Instructor
Jason James
Jason James