How to ask about dietary restrictions
If you're approaching your customers' dietary restrictions as a hassle, you're not just providing a bad customer experience - you're also not exercising those...
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
If you’re approaching your customers’ dietary restrictions as a hassle, you’re not just providing a bad customer experience – you’re also not exercising those problem-solving muscles that can turn a challenge into an opportunity.
Servers, this is your chance to skill up with a star instructor.
Odd Duck restaurant manager Jason James shares his expert tips for helping customers with dietary restrictions navigate your menu.
Learn hospitality skills for today’s world, including:
- How to ask about dietary restrictions
- Why it’s so important to be informed of customers’ food allergies and preferences
- What to be mindful of when serving customers with restricted diets
Instructor

Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices. As general manager, James oversees all aspects of service and leads the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
