This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Offering service with a smile
When you're working on the restaurant floor, it's important to provide service with a smile to make your guests feel comfortable and relaxed. No matter how good...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
When you’re working on the restaurant floor, it’s important to provide service with a smile to make your guests feel comfortable and relaxed. No matter how good the food, drinks, or interior design of your venue may be, it won’t save your guests’ experiences if the servers have bad attitudes.
Restaurant manager Jason James explains the power of body language in a restaurant and why staying positive makes all the difference in this online lesson.
What you'll learn in the Offering service with a smile lesson
- The messages your facial expressions are sending
- Why it’s crucial to keep up a positive attitude even when things go wrong
Instructor
Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices. As general manager, James oversees all aspects of service and leads the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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