This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Staying humble in a service role
The golden "do unto others" rule is one of the fundamental values of the hospitality industry. To be a good server in a restaurant, it is important that your...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
The golden "do unto others" rule is one of the fundamental values of the hospitality industry. To be a good server in a restaurant, it is important that your demeanor matches your skills because in the eyes of your customers, a bad attitude is much less excusable than a dropped glass.
Restaurant manager Jason James explains why humility is a crucial trait for servers and shares his tips for improving your service skills every day in this online lesson.
What you'll learn in the Staying humble in a service role lesson
- The importance of staying humble when working in a restaurant
- How improving your skills as a server can help diminish any negativity associated with the industry
- Why ongoing learning and confidence-building is crucial for servers
Instructor
Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices. As general manager, James oversees all aspects of service and leads the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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