Improving your knowledge as a server
All PlansIncluded on all plans
View full course

This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Improving your knowledge as a server

One of the most important traits to have as a server is a wealth of knowledge about the products your restaurant offers. But getting your menu knowledge up to...

7m 10sDelivering passionate service

Instructor
Jason James
Jason James

Backed by industry leaders

Helping the best teams succeed, from new startups to big companies.
Diversey
EarthCheck

This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

One of the most important traits to have as a server is a wealth of knowledge about the products your restaurant offers. But getting your menu knowledge up to scratch involves more than just memorizing the content.

Restaurant manager Jason James shares his tips for improving your knowledge and staying on top of the game as a server in this online lesson.

What you'll learn in the Improving your knowledge as a server lesson

  • How to self-direct menu knowledge training
  • The importance of improving your server knowledge for upselling and making recommendations
  • The importance of improving your server knowledge for customers with dietary restrictions

Instructor

Jason James
Jason JamesGeneral manager at Odd Duck

Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices. As general manager, James oversees all aspects of service and leads the...

View full profile

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.