This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Understanding how to be a good server
Learning how to be a good server involves more than just perfecting your technique for carrying multiple plates. When you step onto the restaurant floor, you...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Learning how to be a good server involves more than just perfecting your technique for carrying multiple plates. When you step onto the restaurant floor, you need to be in a mindset that puts customers first, ensuring each and every customer has a wonderful experience.
Restaurant manager Jason James shares his views on the values that drive good service and outlines the importance of living up to these values as a server in this online lesson.
What you'll learn in the Understanding how to be a good server lesson
- The values that define good service
- How to develop the foundations of exceptional service
- How perfecting your role as a server will benefit you outside of work
Instructor
Jason James is a partner and the general manager at Odd Duck, a renowned farm-to-table restaurant in Austin that prioritizes local purveyors and sustainable practices. As general manager, James oversees all aspects of service and leads the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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