This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Welcome - Luxury spa and wellness guest services
In this online lesson led by Karen Coetzee, you'll get an introductory overview of the Luxury spa and wellness guest services course.
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Welcome to Luxury spa and wellness guest services!
In this course, you'll learn what sets luxury apart from non-luxury, the spa guest journey, and key issues such as effective communication, anticipating and fulfilling luxury guest needs, and the need to personalize guest services.
Ready to begin?
Instructor
Karen Coetzee is the current Regional Director of Spa for Rixos Hotels in Egypt. With a career spanning over 22 years, Karen's journey began at the age of 18 when she embarked on a career as a Spa Therapist onboard Mandara Spa and Steiner...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
