Creating a luxury spa environment
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Creating a luxury spa environment

In this online lesson led by Karen Coetzee, you'll learn the impact of a spa environment on the guest experience.

Beginner

6m 15sLuxury spa and wellness guest services

Instructor
Karen Coetzee
Karen Coetzee

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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

The environment of a luxury spa plays a huge role in setting the right tone for every guest because it sets the initial impression and creates a sense of ambiance and relaxation. From scented candles to calming music, a well-designed and carefully curated environment can instantly transport guests into a world of tranquillity and luxury, allowing them to escape from their daily stresses.

In this online lesson about creating a luxury spa environment, Karen Coetzee will explain how the environment of a spa can impact the guest experience. You'll also discover the importance of maintaining a tranquil atmosphere.

What you'll learn in this lesson, Creating a luxury spa environment

  • The importance of a well-designed and carefully curated spa environment in creating a sense of tranquility and luxury for guests
  • How to develop an attentive and discerning eye for potential disruptions in a luxury spa environment that can detract from the guest experience
  • How to use a daily checklist to assess and address various aspects of the spa environment, from cleanliness and organization to the setup of treatment and relaxation areas

Instructor

Karen Coetzee
Karen CoetzeeRegional Spa Director

Karen Coetzee is the current Regional Director of Spa for Rixos Hotels in Egypt. With a career spanning over 22 years, Karen's journey began at the age of 18 when she embarked on a career as a Spa Therapist onboard Mandara Spa and Steiner...

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