This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Hosting spa tours
In this online lesson led by Karen Coetzee, you'll learn how to conduct a spa tour which can convert into a booking.
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Your spa may be easy to navigate, and there could be signs showing people the way around, but that doesn't mean your guests will always find their way to the right places. This is where a spa tour comes in.
In this online lesson about hosting spa tours, Karen Coetzee will explain how to conduct a personalized spa tour, showcasing luxury and ultimately converting into bookings.
What you'll learn in this lesson, Hosting spa tours
- How to conduct spa tours and showcase the spa's offerings in a tailored and engaging manner
- The purpose and benefits of conducting a spa tour that establishes an emotional connection that can lead to confirmed bookings
- How to enhance guest satisfaction, promote bookings, and contribute to the success of the spa
Instructor
Karen Coetzee is the current Regional Director of Spa for Rixos Hotels in Egypt. With a career spanning over 22 years, Karen's journey began at the age of 18 when she embarked on a career as a Spa Therapist onboard Mandara Spa and Steiner...
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