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Lesson details

There's no doubt about it, non-verbal communication is powerful, and can make or break interactions with guests. In this lesson, Beatrice Gallo introduces you to the power of non-verbal communication and how you can positively use body language to interact with guests.

What you'll learn in The power of non-verbal communication lesson

  • What non-verbal communication is
  • How to demonstrate powerful body language to positively interact with guests

Instructor

Beatrice Gallo
Renowned for her hands-on experience in the hospitality industry, Beatrice has traveled to more than 40 countries, and now works as an International Senior Sales Representative at JamesEdition.
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