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Lesson details
From decoding body language to understanding facial expressions, assessing your guests' needs is important to help you interact with them and create a memorable guest experience. In this lesson, Beatrice Gallo teaches you how to assess guests' needs in no time.
What you'll learn in the Assessing guests lesson
- How to assess guests' needs in a short period of time
- Some helpful signs to assess guests' needs when interacting
Instructor
