This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Assessing guests
From decoding body language to understanding facial expressions, assessing your guests' needs is important to help you interact with them and create a memorable...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
From decoding body language to understanding facial expressions, assessing your guests' needs is important to help you interact with them and create a memorable guest experience. In this lesson, Beatrice Gallo teaches you how to assess guests' needs in no time.
What you'll learn in the Assessing guests lesson
- How to assess guests' needs in a short period of time
- Some helpful signs to assess guests' needs when interacting
Instructor
Raised by an Italian father and a Spanish mother, Beatrice Gallo was born in Milan and moved to London at the age of six. Surrounded by diverse nationalities and backgrounds, she quickly developed empathy and meaningful connections with others. A...
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