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Lesson details

Smiling is a great way to elevate your mood and your guests' mood too! In this lesson, Beatrice Gallo discusses how the impact of smiling - or not smiling - can affect your interaction with guests.

What you'll learn in The impact of smiling lesson

  • The impact of smiling and how it can help you interact with guests
  • The impact of not smiling when interacting with guests

Instructor

Beatrice Gallo
Renowned for her hands-on experience in the hospitality industry, Beatrice has traveled to more than 40 countries, and now works as an International Senior Sales Representative at JamesEdition.
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