Remembering guest names
By using names when interacting with your guests, it shows how important they are and how much you value them. In this lesson, Beatrice Gallo takes you through...
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Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
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Lesson details
By using names when interacting with your guests, it shows how important they are and how much you value them. In this lesson, Beatrice Gallo takes you through the importance of remembering guests' names and shares with you some helpful techniques to do so.
What you'll learn in the Remembering guest names lesson
- Why names are important when interacting with guests
- Helpful techniques to remember guests' names for interactions
Instructor

Raised by an Italian father and a Spanish mother, Beatrice Gallo was born in Milan and moved to London at the age of six. Surrounded by diverse nationalities and backgrounds, she quickly developed empathy and meaningful connections with others. A...
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