Remembering guest names
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Remembering guest names

By using names when interacting with your guests, it shows how important they are and how much you value them. In this lesson, Beatrice Gallo takes you through...

Beginner

4m 28sInteracting with guests

Instructor
Beatrice Gallo
Beatrice Gallo

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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

By using names when interacting with your guests, it shows how important they are and how much you value them. In this lesson, Beatrice Gallo takes you through the importance of remembering guests' names and shares with you some helpful techniques to do so.

What you'll learn in the Remembering guest names lesson

  • Why names are important when interacting with guests
  • Helpful techniques to remember guests' names for interactions

Instructor

Beatrice Gallo
Beatrice GalloInternational Senior Sales Representative at JamesEdition

Raised by an Italian father and a Spanish mother, Beatrice Gallo was born in Milan and moved to London at the age of six. Surrounded by diverse nationalities and backgrounds, she quickly developed empathy and meaningful connections with others. A...

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