This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Service operations during COVID-19 restart
When COVID-19 approached, did you make operational changes in your business? Did these changes impact the way your guests felt when they entered your business?...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
When COVID-19 approached, did you make operational changes in your business? Did these changes impact the way your guests felt when they entered your business? Did they trust you more, and feel confident and safe? In this lesson, Michael will introduce you to some service operations that can be modified or implemented when interacting with your guests to show them that safety is front of mind when it comes to reopening.
What you'll learn in the Service operations during COVID-19 restart lesson
- How to establish COVID-19 service restrictions in the workplace
- How to maintain operational practices following virus reducing techniques for social distancing and service operations
Instructor
Michael Bascetta is the Co-Founder & Creative Director of Grada Coffee, as well as the co-owner and operator of Bar Liberty, Capitano, and Falco Bakery. He is also the co-founder of Worksmith, a community hub for professionals in the food and...
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