COVID-19 business restart for managers
In this online course led by Michael Bascetta, you will learn practical strategies for re-starting your hospitality business.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
To overcome the challenges of COVID-19, hospitality businesses pivoted and innovated to survive and thrive. Now, as we move into the next stage of this pandemic, it’s important for the industry to look at what it really takes to restart and operate safely to prevent a resurgence of the virus.
In this online course, Michael Bascetta, the co-founder of Worksmith and co-owner and operator of Bar Liberty, Capitano and, Falco Bakery, will share with you practical strategies to consider when restarting your business. You’ll explore best-practice strategies for post-COVID-19, including how to engage guests and staff, how to rebuild workplace culture, and more.
What you'll learn in the COVID-19 business restart for managers course
- Why it is helpful to evaluate your health and wellbeing in preparation for reopening your business
- How to re-evaluate yourself and step back into the business owner and leadership role
- Why it is time to switch from survival to a growth mindset post-COVID-19
- How to identify what to consider including in your restart strategy
- If your brand promise fits into the post-COVID-19 world
- What was working to generate revenue pre-COVID-19 and what will be useful post-COVID-19
- How to maintain operational practices following virus reducing techniques for cleaning and sanitizing personal hygiene, and employee monitoring
- Your short-term cash position and how this impacts reopening
- How to identify new revenue streams during COVID-19 survival or lockdown stage
- What culture is and how it has been affected during this period
- How to best engage with your online community
Who the COVID-19 business restart for managers course is for
This online course is aimed at hospitality business owners and managers who are restarting after the COVID-19 shutdown.
Course content
14 lessons · 1h 4m 24s total
Course instructor

Michael Bascetta is the Co-Founder & Creative Director of Grada Coffee, as well as the co-owner and operator of Bar Liberty, Capitano, and Falco Bakery. He is also the co-founder of Worksmith, a community hub for professionals in the food and...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.








