Upselling additional services
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Upselling additional services

As your guest has checked in and the details are finalized, can you consider what else you can do so your guest is excited about their stay? In this lesson,...

Beginner

3m 45sFront desk upselling

Instructor
Alejandro Francino
Alejandro Francino

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Helping the best teams succeed, from new startups to big companies.
Diversey
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

As your guest has checked in and the details are finalized, can you consider what else you can do so your guest is excited about their stay?

What you'll learn in the Upselling additional services lesson

  • Why offering additional help to your guests is important

Instructor

Alejandro Francino
Alejandro FrancinoFounder & CEO of HBD Upselling Solutions

Alejandro Francino has been working in the hotel industry for more than 25 years. His experience has seen him work with major hotel brands before founding his own company, HBD Upselling Solutions which specializes in upselling solutions and training...

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