This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Selling the benefits of the room
If you don't know your guest's needs and expectations, you'll struggle to upsell to them effectively. In this lesson, Alejandro will explain how to use the...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
If you don't know your guest's needs and expectations, you'll struggle to upsell to them effectively.
What you'll learn in the Selling the benefits of the room lesson
- How to use the knowledge you discovered about your guests to recommend the right accommodation
Instructor
Alejandro Francino has been working in the hotel industry for more than 25 years. His experience has seen him work with major hotel brands before founding his own company, HBD Upselling Solutions which specializes in upselling solutions and training...
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