This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
How you make an impact (your job matters)
Your role is bigger than your job title. It's through you, your presence, your energy and your attitude towards what you do that people experience your venue,...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Your role is bigger than your job title. It's through you, your presence, your energy and your attitude towards what you do that people experience your venue, products or services.
In this lesson, Anna explains that every hospitality role contributes to the overall guest experience.
Instructor
Anna Dolce is a life and business strategist, hospitality expert, writer, and keynote speaker. Originally from Georgia (Europe), Anna was an entrepreneur at the age of seventeen starting her own talent agency. By age eighteen she had won two national...
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