This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Understanding your guests' needs
To create the best experience for your guests, you must first understand your guests and their needs. In this lesson, Anna will help you understand why...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
To create the best experience for your guests, you must first understand your guests and their needs.
In this lesson, Anna will help you understand why recognizing and anticipating the needs of guests is key to providing good service and hospitality.
Instructor
Anna Dolce is a life and business strategist, hospitality expert, writer, and keynote speaker. Originally from Georgia (Europe), Anna was an entrepreneur at the age of seventeen starting her own talent agency. By age eighteen she had won two national...
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