This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Hotel porter presentation standards
A hotel porter is the ambassador for the lobby. How you present yourself in both preparation and personality will give your guest an impression of what to...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
A hotel porter is the ambassador for the lobby. How you present yourself in both preparation and personality will give your guest an impression of what to expect from the hotel. In this lesson, Feras Ahmad takes you through the personality and presentation standards of the porter.
What you’ll learn in the Hotel porter presentation standards lesson
- A hotel porter's presentation standards
- Key characteristics of a hotel porter
Instructor
Feras Ahmad is a seasoned guest experience expert and the General Manager of Ibis Styles Sydney Central, overseeing an impressive 413-room property. With over 20 years of experience in the hospitality industry, Feras has brought his leadership and...
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Give individuals clarity and teams a shared standard to follow.
