Tour guide fundamentals
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This course includes

  • Quizzes & knowledge checks
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Tour guide fundamentals

Develop the fundamentals for being an engaging tour guide. Gain techniques on how to connect with people and deal with unexpected situations.

Beginner

59m 3s12 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

This course includes

  • Quizzes & knowledge checks
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Inform tourist groups on logistical times
Manage tourist groups
Welcome tour groups

Course details

Tour guiding, a profession rich in history and potential, is much more than just showing tourists around. It's about creating unforgettable experiences, connecting cultures, and turning a simple tour into a captivating adventure that lingers in the hearts of your guests.

In this course, you'll join the Founder and CEO of LivTours, Angelo Carotenuto as he explains how to create unforgettable experiences and connect people with the heart and soul of a destination. Together you'll establish a toolbox of tour guide techniques including connecting with people, communication that engages and holds attention, and dealing with unexpected situations.

What you'll learn in the Tour guide fundamentals online course

  • The historical context of tour guiding
  • The critical role of tour guides in enhancing the travel experience
  • The key qualities that define a professional tour guide
  • How to introduce yourself and the tour to the group
  • The importance of caring for your voice
  • Effective voice projection techniques
  • How to enhance engagement with guests while on tour
  • How having a connected group improves the overall tour experience
  • How to bring disengaged members into the group
  • How to craft engaging stories by combining knowledge with storytelling techniques
  • How to effectively respond to unexpected situations
  • How to assess guest needs from a comfort perspective
  • How to conclude tours in a memorable and engaging manner
  • How to manage logistics and post-tour activities
  • Memory techniques and strategies to retain essential information

And much more!

Who the Tour guide fundamentals online course is for

The Tour guide fundamentals online course is aimed at hospitality and tourism professionals looking to start a new career in tour guiding or looking to enhance their tour guide skills.

Course content

12 lessons · 59m 3s total · 1 hands-on activity · 10 quizzes

Course instructor

Angelo Carotenuto
Angelo CarotenutoFounder and CEO of LivTours

Angelo Carotenuto, is a seasoned tour guide and the Founder and CEO of LivTours, who hails from the picturesque city of Rome, Italy. With a passion for tourism that ignited in 2004, Angelo embarked on his journey as a tour guide, steadily...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

Find out more

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.