Tour guide fundamentals
Develop the fundamentals for being an engaging tour guide. Gain techniques on how to connect with people and deal with unexpected situations.
This course includes
- Quizzes & knowledge checks
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Tour guiding, a profession rich in history and potential, is much more than just showing tourists around. It's about creating unforgettable experiences, connecting cultures, and turning a simple tour into a captivating adventure that lingers in the hearts of your guests.
In this course, you'll join the Founder and CEO of LivTours, Angelo Carotenuto as he explains how to create unforgettable experiences and connect people with the heart and soul of a destination. Together you'll establish a toolbox of tour guide techniques including connecting with people, communication that engages and holds attention, and dealing with unexpected situations.
What you'll learn in the Tour guide fundamentals online course
- The historical context of tour guiding
- The critical role of tour guides in enhancing the travel experience
- The key qualities that define a professional tour guide
- How to introduce yourself and the tour to the group
- The importance of caring for your voice
- Effective voice projection techniques
- How to enhance engagement with guests while on tour
- How having a connected group improves the overall tour experience
- How to bring disengaged members into the group
- How to craft engaging stories by combining knowledge with storytelling techniques
- How to effectively respond to unexpected situations
- How to assess guest needs from a comfort perspective
- How to conclude tours in a memorable and engaging manner
- How to manage logistics and post-tour activities
- Memory techniques and strategies to retain essential information
And much more!
Who the Tour guide fundamentals online course is for
The Tour guide fundamentals online course is aimed at hospitality and tourism professionals looking to start a new career in tour guiding or looking to enhance their tour guide skills.
Course content
12 lessons · 59m 3s total · 1 hands-on activity · 10 quizzes
Course instructor

Angelo Carotenuto, is a seasoned tour guide and the Founder and CEO of LivTours, who hails from the picturesque city of Rome, Italy. With a passion for tourism that ignited in 2004, Angelo embarked on his journey as a tour guide, steadily...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
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