This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Handling challenges and the unexpected in tour guiding
In this online lesson led by Angelo Carotenuto, you'll learn how to be prepared for touring challenges and how to respond to unexpected events when they arise.
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Facing challenges is often unexpected but can be a daily occurrence. From being stuck in traffic to late arrivals which delay the start of your tour, anything can happen at any time. That's why it's important to be prepared for the unexpected.
In this online lesson about rapport, Angelo Carotenuto will explain how to prevent common challenges, respond to unexpected events, and handle emergencies.
What you'll learn in this lesson, Handling challenges and the unexpected in tour guiding
- Effective prevention strategies to mitigate common challenges in tour guiding
- The ability to effectively respond to unexpected situations by following a three-step approach
Instructor
Angelo Carotenuto, is a seasoned tour guide and the Founder and CEO of LivTours, who hails from the picturesque city of Rome, Italy. With a passion for tourism that ignited in 2004, Angelo embarked on his journey as a tour guide, steadily...
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