This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Enhancing guest comfort for memorable tours
In this online lesson led by Angelo Carotenuto, you'll learn the importance of ensuring all your guests are comfortable throughout your tour.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
There are a lot of factors that you must take into consideration to guarantee maximum guest comfort. There are environmental factors, physical ones, cultural and emotional ones. So how do you ensure your tour goes well for everyone?
In this online lesson about communication, Angelo Carotenuto will explain guest comfort and why it's important. You'll also look at how to understand and meet your guests' comfort needs.
What you'll learn in this lesson, Enhancing guest comfort for memorable tours
- Why basic guest comfort is important to the success of your tour
- Common situations for guests and how to address them
- How to assess guest needs from a comfort perspective
Instructor
Angelo Carotenuto, is a seasoned tour guide and the Founder and CEO of LivTours, who hails from the picturesque city of Rome, Italy. With a passion for tourism that ignited in 2004, Angelo embarked on his journey as a tour guide, steadily...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
