Strengthening resilience
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This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Strengthening resilience

In this online course led by Michael Sherman, you will learn key principles and strategies for developing resilience in yourself and your team.

Beginner

41m 38s10 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

Instructor
Michael Sherman
Michael Sherman

This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Approach challenges positively
Cope with stress
Promote mental health

Course details

Do you want to find a way to feel more satisfied at work, deal with stress more easily, enjoy better communication and teamwork, and develop your leadership skills?

We tend to think of resilience as something we use to endure hardship - the ability to persevere, no matter what. And while that’s true in a sense, we tend to confuse it with never resting, never having negative feelings, and being able to soldier on through anything. The whole picture - what resilience really means - is a lot more complicated.

That’s what this online course, led by performance and resilience expert Michael Sherman, is about to help you explore. Feeling tired and experiencing setbacks is an inevitable part of being human. Resilience isn’t about trying to be superhuman - it’s about embracing that part of humanity, and learning to make the most of it.

If you’re ready to dig deep, get a new perspective, and really embrace the opportunity to grow and help those around you grow too, this is the course for you.

What you’ll learn in the Strengthening resilience course

  • What it really means to be resilient
  • Key underlying principles and theory of resilience
  • The difference between positive thinking and effective thinking
  • How thinking effectively can strengthen your resilience
  • A practical model for coping with adversity: the ABC model
  • What stress looks like, and the impact it can have
  • Practical strategies for managing stress in a productive, healthy way
  • How to foster resilience in your workplace
  • Strategies for building supportive, resilient relationships
  • How to recognize burnout
  • Strategies for managing burnout

Who the Strengthening resilience course is for

This online course is aimed at established and aspiring leaders looking to strengthen personal and professional resilience and set an example for others.

Course content

10 lessons · 41m 38s total · 1 hands-on activity

Course instructor

Michael Sherman
Michael ShermanPerformance and resilience expert, Mentally Tougher

Michael Sherman is the founder and owner of Mentally Tougher, a consultancy specializing in coaching resilience for soldiers, law enforcement, firefighters, and athletes. For the past seven years, he has been a contractor for the United States Army,...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

Find out more

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.