Relationships for leaders
In this online course led by Monisha Dewan, you will learn the importance of relationships in leadership roles.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
To build a successful team you need to build strong relationships. Over the years, many great leaders have found that by working together and taking care of the people they are in charge of, team members are more inspired, reach their full potential, and achieve incredible outcomes.
In this online course, Monisha Dewan, Certified Executive Coach and Founder and CEO of ‘Everything Sales’, will guide you through the importance of relationships for leaders. She’ll explain how good relationships are the foundation of collaboration and how relationships influence the outcomes of your team.
What you'll learn in the Relationships for leaders course
- What's considered a great leader
- What's considered a great relationship
- How to start building a great relationship
- The Relationship Guidelines
- The four elements to building relationships
- Techniques to build rapport and credibility
- How to create a Circle of Trust
- The Walk the Talk and Role model
- The six techniques of persuasion
- Ways to improve your emotional intelligence EQ
- Understand how a person’s perspective is motivation
- What value-centric relationships are
- Helpful questioning techniques to build value-centric relationships
- How to understand Diversity and Inclusion as a leader to form and build relationships
- The value of networking to build relationships
- How to build networks
Who the Relationships for leaders course is for
This online course is aimed at aspiring, emerging and existing hospitality leaders.
Course content
12 lessons · 58m 55s total · 1 hands-on activity
Course instructor

Monisha Dewan is the Vice President Sales and Distribution for South Asia at Marriott, bringing a wealth of experience as a General Manager and Certified Executive Coach. Throughout her career, Monisha has collaborated with some of the largest...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.








