This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Welcome - Concierge fundamentals
Welcome to Concierge Fundamentals! In this course, you'll learn what it means to be a concierge and develop superior guest service skills. Ready to begin? This...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Welcome to Concierge Fundamentals!
In this course, you'll learn what it means to be a concierge and develop superior guest service skills.
Ready to begin?
Instructor
James Ridenour is a Chief Concierge and the 3rd Vice President of Les Clefs d'Or International. James began his hotel career with an apprenticeship at the Holiday Inn Harbourside in Vancouver, Canada. He then completed a Diploma of Hospitality...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
