The role and history of the concierge
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

The role and history of the concierge

Did you know early forms of the concierge role can be traced all the way back to the middle ages? Since then, concierges have been employed to manage buildings...

Beginner

3m 19sConcierge fundamentals

Instructor
James Ridenour
James Ridenour

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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

Did you know early forms of the concierge role can be traced all the way back to the middle ages? Since then, concierges have been employed to manage buildings by keeping them clean and secure and assist guests visiting from other cities. In this lesson, James will explain the origins of a concierge and what it means to be one.

What you'll learn in The role and history of the concierge lesson

  • The history and development of the concierge position
  • The purpose of the concierge position and profession

Instructor

James Ridenour
James RidenourChief Concierge

James Ridenour is a Chief Concierge and the 3rd Vice President of Les Clefs d'Or International. James began his hotel career with an apprenticeship at the Holiday Inn Harbourside in Vancouver, Canada. He then completed a Diploma of Hospitality...

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