This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
The importance of knowledge in sales
Ever had a guest ask you a question about a dish or beverage and you not know the answer? Not only does this reflect poorly on you and venue, but it also leads...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Ever had a guest ask you a question about a dish or beverage and you not know the answer? Not only does this reflect poorly on you and venue, but it also leads to an unsettling guest experience.
What you'll learn in The importance of knowledge in sales lesson
- The value of product knowledge
- Why listening to customer needs is important
Instructor
Roger Beaudoin is the President of Restaurant RockStars, an online toolkit for restaurant owners looking to maximize their sales and profits. With more than 25 years of experience in the hospitality industry, Roger has founded and operated four...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
