COVID-19 responsibility & service tips
This course is included in a Typsy Premium subscription along with 150+ other courses.
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Course details
The hospitality industry, as well as the rest of the world, has been vastly impacted by the COVID-19 pandemic. More than ever, the industry has had to make some changes and adjust to the current situation while navigating through daily business operations and staff management.
Although this pandemic has turned the world upside down, we are confident that the hospitality community can survive these uncertain times.
This dedicated online COVID-19 course is led by Zara Madrusan, co-owner of Made in the Shade Group. By the end, you will have a clear understanding of the impact of COVID-19 on the hospitality industry, measures that you can take to support each other, and how to be innovative throughout this unusual and challenging working situation.
What you'll learn in the COVID-19 responsibility & service tips course
- The impact of COVID-19 on the hospitality industry
- Different ways to greet your customers while respecting social distancing
- How to make your customers feel safe
- Helpful tips during a pandemic crisis
Who is the COVID-19 responsibility & service tips course for
This online course is ideal for anyone working in the hospitality industry during the COVID-19 pandemic.
Meet your instructor
5 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.
How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
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Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
- Earn digital course certificates that you can share online, with potential employers, and your professional network
