The importance of managing team performance
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

The importance of managing team performance

Managing your team performance and dynamics isn’t just about resolving surface-level challenges and providing feedback. It’s a constantly evolving process that...

Beginner

3m 42sManaging team performance

Instructor
Mai Kappenberger
Mai Kappenberger

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Helping the best teams succeed, from new startups to big companies.
Diversey
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

Managing your team performance and dynamics isn’t just about resolving surface-level challenges and providing feedback. It’s a constantly evolving process that begins with onboarding and never ends. In this lesson, Mai Kappenberger explores key considerations for developing a productive approach to team leadership in hospitality.

What you’ll learn in the importance of managing team performance lesson

  • What it means to manage team performance
  • Why managing your team is an ongoing process
  • The importance of working with a diverse team

Instructor

Mai Kappenberger
Mai KappenbergerInternational Hotelier and Leadership Culture Expert

Mai Kappenberger is a passionate, goal-oriented, international hotelier with a proven track record in driving strategic results and successful transformations, turnarounds, and new projects. Mai began her career by studying at the Ecole Hoteliere de...

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Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.