Lesson details
The money that the guest pays for the room should be seen as just the beginning of your relationship! They are going to spend a lot more money on the trip, and why not try to get them to spend it with you? This is where, as Ari discusses, a good Upselling and Cross-selling strategy is important.
What you’ll learn in the Upselling and cross-selling course lesson
- The importance of capturing the extra revenue
- What is upselling and when to use it
- What is cross-selling and when to use it
Who the Cloud technology, distribution, and more is for
This online course is aimed at hotel managers looking to automate their revenue management.
