This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Personal presentation for luxury service
In this online lesson led by Arnaud Bouvier, you'll learn how your appearance and conduct reflect the standards of your organization. You'll explore key aspects...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Imagine walking into two different hotels. In one, you see an employee with a polished appearance, poised posture, and a welcoming smile. In the other, staff members appear disheveled and indifferent. Which of these hotels strikes you as 'luxurious'?
In this online lesson about preventative maintenance for light fixtures, Arnaud Bouvier will explain how your appearance and conduct reflect the standards of your organization. You'll explore key aspects of personal presentation in luxury hospitality, including grooming, posture, and behavior in front of guests
What you'll learn in this lesson, Personal presentation for luxury service
- The importance of personal presentation in luxury hotel service and its impact on guest perceptions
- The essential grooming and appearance standards necessary to uphold a luxury image
- The importance of posture, behavior, and professionalism when interacting with guests in a luxury hospitality setting
Instructor
Arnaud Bouvier is a distinguished Transformation Expert in Luxury, Management, and Leadership, currently contributing his expertise to Nothing New. Originating from Paris, France, Arnaud has spent the last decade in London and recently relocated to...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
