Introduction to the culture of luxury
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Introduction to the culture of luxury

In this online lesson led by Arnaud Bouvier, you'll learn what makes a venue be classed as 'luxury'.

Beginner

6m 30sThe culture of luxury

Instructor
Arnaud Bouvier
Arnaud Bouvier

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Helping the best teams succeed, from new startups to big companies.
Diversey
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This lesson includes

  • Closed captions & dubbing
  • Downloadable resources
  • Mobile app (iOS & Android)

Lesson details

Luxury in hospitality means offering top-quality service in a unique decor to create unforgettable experiences. It requires consistently providing personalized service and authentic guest interactions every day, with every guest.

In this online lesson about the culture of luxury, Arnaud Bouvier will explain what makes a venue 'luxury'. You'll also explore who luxury guests are, and the important role you play in the luxury industry.

What you'll learn in this lesson, Introduction to the culture of luxury

  • The concepts that epitomize the culture of luxury
  • The core elements of the culture that define luxury
  • The profile of the luxury customer

Instructor

Arnaud Bouvier
Arnaud BouvierTransformation Expert in Luxury, Management, and Leadership

Arnaud Bouvier is a distinguished Transformation Expert in Luxury, Management, and Leadership, currently contributing his expertise to Nothing New. Originating from Paris, France, Arnaud has spent the last decade in London and recently relocated to...

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